High achievers. Successful people. Talented employees. Mindful leaders. They all have their blinds spots. My job as a coach is to ask provocative questions to surface the root issues that are serving as blocks to their success, and help people resolve and remove those blocks, so that they can get back to the business of… Continue reading Let’s get real: provocative questions
Think of decisions instead as "best" in the moment, and "adjustable" if necessary. You can trust yourself and be all in - just decide.
You have to be willing to feel the discomfort of growth and risk in order to achieve the levels of performance you seek.
Does anyone else feel like they're constantly on the defensive? External circumstances are thrust upon us. We respond as best as we can. Let me offer an alternative to being on the defensive: being more proactive. Being proactive actually doesn't take more energy than being passive or reactive. The energy you use in being proactive… Continue reading Being proactive in uncertain times
You need a crystal clear roadmap to your next promotion. Without it, you're floating around aimlessly, hoping for lightning to strike.
Positioning yourself for opportunity is all about storytelling. But before you get wrapped up in how you tell your story to others, revisit the "career stories" you tell yourself. Make sure you evaluate the narratives you've developed about your interests and goals, your work history, your failures and capabilities, and determine whether those serve you… Continue reading Revisit the “career stories” you tell yourself. Are they holding you back?
The focused and effective leader knows how to communicate well. Here are 3 ways to determine whether you are in command of your communication.
You don't have to wait until an authority grants you an opportunity before doing something you feel needs to be done.
There are different ways to speak up at work, and you can decide which strategy to use at any opportunity.
To position yourself well for promotion into leadership, tell your stories from the perspective of the organization's goals and challenges.
Appreciating the difference between career and a vocation (or true calling) means that you can leverage one to improve the other.
Recognize the opportunity that arises when you delegate tasks... and discover how to ride out the ensuing frustration you experience from oversight duties.
Many leadership articles discuss how to communicate with and effectively manage the millennials. But what about managing an age gap in the other direction? How should millennial managers supervise someone older - maybe much older? There can be a decades-wide spread between a manager and a direct report. Awkward, uncomfortable, even upsetting? Most of the… Continue reading Big age gaps between managers and direct reports
How do you really know if you should leave your job? At the root of this question is not salary and benefits and commute and flexibility. If it were really about those things, you could evaluate the trade-offs and make a decision already. But if the question about whether to leave your job is lingering,… Continue reading Making the tough decision to leave your job
How to be assertive is one of those topics that I've always found to be a little funny. Assertive in what way? Assertive according to whom? If you've ever received the constructive criticism or professional feedback to be more assertive or to be less assertive, and you're struggling with this feedback, I've got some great… Continue reading Rethinking how to be assertive
Just one critical implementation issue will ruin the most beautiful, perfect strategy. I'd like to talk about those types of implementation issues. In my mind, there are only three: insufficient buy-in from people; failure to achieve brilliant execution; and lack of a pivot when new information points to the strategy being wrong. Even if you… Continue reading Avoid an implementation issue that ruins a great strategy
UPDATE: Check out this week's Facebook Live on this topic, which does a deep dive with some practical steps not included in this blog post: https://www.facebook.com/aureliancoach/videos/308451219960456/ The foundation of navigating change in your organization's leadership is managing up. You must align your work and results with the priority initiatives of your (new) leadership. While you… Continue reading Navigating change: how to be visible and protect yourself
The bottom line in any service interaction and engagement is to move forward toward resolution. When you feel stuck in those customer service engagements, when things are really not moving forward (or moving forward productively), maintain the following tricks up your sleeve to gain some traction. (Note: I use the term "customer service" very broadly. Customers… Continue reading Customer service secrets
Working in isolation is very rare these days, so when one of your team members is fired, it can have a negative ripple effect that can seriously impact productivity. So when employee termination affects your team, what should you do? Of course, it's important to get work done - even more so when you're one… Continue reading After employee termination: how to care for the existing team
For many organizations, mid-year reviews on job performance are either underway or soon to be underway. You probably developed goals for 2018 in the latter part of 2017, and it's the perfect time to see how far we've come! ... or how far we haven't come. Every year, a few of my direct reports would… Continue reading Mid-Year Reviews: Only Two Solutions You Need to Get Back on Track
Companies often set up their management roles as rewards for outstanding individual performance. There is one fundamental problem with this: individual achievement has nothing to do with good management. (See my post on the differences among leadership and management and authority.) But all is not lost! In order to transition well from stellar individual performance to… Continue reading Growth Mindset: The #1 Key to Management Mastery
When I interviewed a number of mid-career managers about their greatest pain points, one item came up again and again: managing up. You can find a lot of great articles online about managing up, and they're useful for tips and things you can try to do to manage up better. However, I'm interested in exploring… Continue reading Managing Up: Address the 3 Biggest Challenges to Mastering this Elusive Skill
For situations in which you do decide to be 100% accountable, it's not something you mention to people. It is only something you can rise to the occasion for.
Good managers understand that they cannot make someone be accountable. That is only for the individual to accept and act on.
The key to avoiding the victim manager mindset is understanding the difference between responsibility and accountability.
What if you could just... not meet?
Ask people to respect your meeting.
The D.A.R.T. Method(TM) applied to note-taking for meetings: doing it right.
Reduce brain clutter with a proven method of taking efficient meeting notes.
Set your team up for making decisions.
What if being proactive meant not that you prepare for what's coming, but that you CREATE what's coming?
Being proactive is never just finishing ahead or doing an exceptional job.