Historically, people approach negotiation with some level of negativity: fear, uncertainty, disadvantage, aggression. The "new order" of negotiation uses a more sophisticated, emotionally intelligent approach: empathy. It might seem strange at first, but if you think about the conditions that make a negotiation favorable all the way around, there is some level of trust among… Continue reading High-EQ negotiation
One of the most challenging biases to overcome is confirmation bias. To address this, you can look to information sources that might seem unrelated at first, but can provide valid underlying concepts that might challenge your assumptions. You can also talk to outsiders in order to test that your information will hold up under scrutiny.… Continue reading Addressing confirmation bias: what information sources do you need?
A number of clients seeking my guidance on becoming better workers, better managers, or better planners inevitably ask about how to develop positive habits... and stick with them. When I ask what they've done to date in developing new positive habits, and why they believe they've failed to maintain them, two themes arise: The achievers… Continue reading Positive habits: a new approach
I had a few clients who were expressing sentiments such as: "I'm not feeling like myself," or, "I'm just not how I used to be on the job," or, "I'm not really feeling it anymore, and I don't know why." They attribute these feelings to no longer being challenged at work, or having no growth… Continue reading The learning cycle at work
How do you really know if you should leave your job? At the root of this question is not salary and benefits and commute and flexibility. If it were really about those things, you could evaluate the trade-offs and make a decision already. But if the question about whether to leave your job is lingering,… Continue reading Making the tough decision to leave your job
How to be assertive is one of those topics that I've always found to be a little funny. Assertive in what way? Assertive according to whom? If you've ever received the constructive criticism or professional feedback to be more assertive or to be less assertive, and you're struggling with this feedback, I've got some great… Continue reading Rethinking how to be assertive
UPDATE: Check out this week's Facebook Live on this topic, which does a deep dive with some practical steps not included in this blog post: https://www.facebook.com/aureliancoach/videos/308451219960456/ The foundation of navigating change in your organization's leadership is managing up. You must align your work and results with the priority initiatives of your (new) leadership. While you… Continue reading Navigating change: how to be visible and protect yourself
Networking warm or hot can be easy. Networking cold - especially if you're more introverted and don't have a lot of practice under your belt - can be extremely intimidating. When I was starting, the idea of just showing up somewhere and chatting people up was awkward and confusing. But I've learned a few things… Continue reading Networking: The 4 Things You’re Probably Not Doing But Should Be
Strengths and weaknesses. Areas of command vs. areas of improvement. Stuff you're good at on one hand, and stuff you're bad at on the other hand. People often present these characteristics at opposite ends of a spectrum or as absolutes. You might get similar feedback at work year after year, and even with nominal improvements,… Continue reading Strengths and weaknesses: Using one as a gateway to address the other
In 2011, Grant Cordone wrote a book called The 10X Rule. In it, he described how to take "massive action" toward your goals. It's very much a rah-rah-rah book, geared toward salespeople and entrepreneurs, but when I read it, its concept of "more is more" didn't quite resonate with me. Other books and online resources about… Continue reading The 10x Rule: How Fear and Discomfort Can Signal the Path Forward
Being a boss is a job, an actual job. Being a manager means you need to learn how to do employee recognition well for your direct reports as part of your duties and responsibilities... even if it's not explicitly listed in your job description. Employee recognition = acknowledgement + reward. If you know how to… Continue reading Employee recognition: Here’s how to do it right.
Use email only when you need to impart information, not have an exchange of information.
Companies often set up their management roles as rewards for outstanding individual performance. There is one fundamental problem with this: individual achievement has nothing to do with good management. (See my post on the differences among leadership and management and authority.) But all is not lost! In order to transition well from stellar individual performance to… Continue reading Growth Mindset: The #1 Key to Management Mastery
https://youtu.be/meAGOgBHL5w This week, we are reviewing the 3-2-1 Model for Critical Thinking. I walk you through it in the video above. In the Analysis step, we ask two questions: (1) How we decide to interpret the information we receive, and (2) What principles, whether from different perspectives, viewpoints or assumptions, we are applying. Let me make… Continue reading New perspective in critical thinking
I simplified critical thinking into a short model because I would rather we all practice it more systematically in our daily lives. I would prefer to see that critical thinking is not something we have to strive toward when it really matters, but rather, we flex that muscle so regularly, it's second-nature. Super complex critical… Continue reading Application of the 3-2-1 Model for Critical Thinking
For situations in which you do decide to be 100% accountable, it's not something you mention to people. It is only something you can rise to the occasion for.
Good managers understand that they cannot make someone be accountable. That is only for the individual to accept and act on.
The key to avoiding the victim manager mindset is understanding the difference between responsibility and accountability.
Set your team up for making decisions.
What if being proactive meant not that you prepare for what's coming, but that you CREATE what's coming?
If you want to learn how to be proactive at work, step outside the existing rules of engagement.
Being proactive is never just finishing ahead or doing an exceptional job.
Don't just survive negative situations. Be proactive to learn how to thrive.
Here is what we should ask ourselves to figure out how to be proactive.
You can begin resilience at any time, and kick it up a notch at any time.
Be prepared to do extra to make up for being "in the negative" when you mess up.
Resilience is really about a super simple concept: doing better next time.