One of the most challenging biases to overcome is confirmation bias. To address this, you can look to information sources that might seem unrelated at first, but can provide valid underlying concepts that might challenge your assumptions. You can also talk to outsiders in order to test that your information will hold up under scrutiny.… Continue reading Addressing confirmation bias: what information sources do you need?
I had a few clients who were expressing sentiments such as: "I'm not feeling like myself," or, "I'm just not how I used to be on the job," or, "I'm not really feeling it anymore, and I don't know why." They attribute these feelings to no longer being challenged at work, or having no growth… Continue reading The learning cycle at work
How do you really know if you should leave your job? At the root of this question is not salary and benefits and commute and flexibility. If it were really about those things, you could evaluate the trade-offs and make a decision already. But if the question about whether to leave your job is lingering,… Continue reading Making the tough decision to leave your job
How to be assertive is one of those topics that I've always found to be a little funny. Assertive in what way? Assertive according to whom? If you've ever received the constructive criticism or professional feedback to be more assertive or to be less assertive, and you're struggling with this feedback, I've got some great… Continue reading Rethinking how to be assertive
Knowing how to set boundaries at work in unhealthy or unproductive situations is an important skill, both for yourself and ultimately for the team involved. But what does it mean to set boundaries at work, and how should you do it to achieve the desired outcome? Let's start by talking about what a boundary is.… Continue reading 3 questions to ask before you set boundaries at work
In 2011, Grant Cordone wrote a book called The 10X Rule. In it, he described how to take "massive action" toward your goals. It's very much a rah-rah-rah book, geared toward salespeople and entrepreneurs, but when I read it, its concept of "more is more" didn't quite resonate with me. Other books and online resources about… Continue reading The 10x Rule: How Fear and Discomfort Can Signal the Path Forward
I remember having to fill out performance reviews where one of the questions on the forms assessed the "creativity" of the employee. Creativity? Hm. At that time, to me, creativity either had to do with art (not relevant in my line of work), or the demonstration of some grand, brilliant solution to a problem that… Continue reading You can actually cultivate creativity. Here’s how.
https://youtu.be/meAGOgBHL5w This week, we are reviewing the 3-2-1 Model for Critical Thinking. I walk you through it in the video above. In the Analysis step, we ask two questions: (1) How we decide to interpret the information we receive, and (2) What principles, whether from different perspectives, viewpoints or assumptions, we are applying. Let me make… Continue reading New perspective in critical thinking
I simplified critical thinking into a short model because I would rather we all practice it more systematically in our daily lives. I would prefer to see that critical thinking is not something we have to strive toward when it really matters, but rather, we flex that muscle so regularly, it's second-nature. Super complex critical… Continue reading Application of the 3-2-1 Model for Critical Thinking
I have a simplified model for critical thinking to share with you. (If you are interested in more complex models, you can check out The Foundation for Critical Thinking, Pearson's RED model, or others.) We define critical thinking as analyzing information prior to making a judgment. Therefore, at its most elemental, my version of a… Continue reading The 3-2-1 Model for Critical Thinking
Being proactive is never just finishing ahead or doing an exceptional job.
Here is what we should ask ourselves to figure out how to be proactive.
You can begin resilience at any time, and kick it up a notch at any time.
Be prepared to do extra to make up for being "in the negative" when you mess up.
Resilience is really about a super simple concept: doing better next time.
Own it. All of it.
Resilience: we are not our decisions.
Go back to basics for presentations and public speaking. Tell a story.
Sometimes, perfectionists don't want to figure things out in public.
Know what a "perfect" draft is and circulate it quicker to get closer to a "perfect" end product.
Consider this: what if YOU made all the decisions?
Everything can be improved upon, including your very best work.
What's the big deal? What's wrong with having high standards? Nothing, except...
You can proactively reject burnout as a condition of your life.
Double loop learning assumes that there is something to be gained and improved by evaluating what was going on in your head.
It's important to recognize when questions are not serving you.
If you are a manager or team lead, then asking questions of your team needs to be a well-honed skill. Here are three methods of using questions to keep in your tool belt.
A pro will always take full responsibility, no matter who they asked.
There's no such thing as a dumb question, sure, but there's also an opportunity to ask better questions.
It's just giving you a page of words to stare at... and still feel undecided.
Once the information is in front of you, decide what is useful and actionable, vs just interesting but not helpful.
There's no thinking outside if judgment is blocking the door.
The specialization often required at higher and higher levels of performance means that it is less and less likely that a position can be filled with someone who has done the exact same things in their past. Expertise, then, is at a premium.
It's amazing to me how many people really believe they have a crystal ball.
Risk and uncertainty are not interchangeable. They mean totally different things.
Yes, there's actually a right way to fail.
If you haven't had a spectacular fail in the last year, you haven't even given yourself the opportunity to learn anything.
Despite the day to day tensions and nastiness that my mom might have endured in the corporate world as an immigrant and woman in the early 1980s, I grew up hearing a story of a very different tone.
Be careful that you are not putting the metrics themselves ahead of the strategic intent.
What is the worst that can happen if you change course? The answer is not what you might think.
Understand which situation an instrument should be applied.
Data and information is influenced by the lens through which we process that information.
Seeking additional information is a very indulgent way to look responsible in the face of uncertainty or fear.
There was no piece of pie for me. I was desperately struggling to carve out what felt like even 1% of the pie for myself.
Do not dismiss that inner voice. Do not dismiss yourself.
How you feel about something is only derived from what you think about it.
There is no such thing as being locked into a certain personality or style.
Learn to be "all in" in any situation, and you learn an incredible job skill that will serve you throughout your career.
Opportunities for giving intangible gifts are all around us.
Find a healthier and more growth-mindset approach to trial and error on the job.
Determine for yourself how and when to use your voice to best serve you.