How can you tell a good coach from a not-good one? This is how.
You are already the industry expert
You don't have to wait until an authority grants you an opportunity before doing something you feel needs to be done.
Speak up at work: you have 4 options for communicating more effectively when you feel uncomfortable
There are different ways to speak up at work, and you can decide which strategy to use at any opportunity.
How to be a great networker: broker introductions
Learn the single most powerful way to increase your own relevance and impact within your network.
Achieve the one page resume at mid-career
A one page resume at mid-career is a huge opportunity to demonstrate the impact you've had on your organizations.
Promotion into leadership: tell your stories the right way
To position yourself well for promotion into leadership, tell your stories from the perspective of the organization's goals and challenges.
Career vs. Vocation: When they don’t match up
Appreciating the difference between career and a vocation (or true calling) means that you can leverage one to improve the other.
Delegate tasks – but not to get more time
Recognize the opportunity that arises when you delegate tasks... and discover how to ride out the ensuing frustration you experience from oversight duties.
Networking follow up
You're at a conference. You are constantly meeting people, collecting business cards or LinkedIn connections. And then you get back to the office and try to catch up to the slew of email and neglected projects... putting the networking follow up on the back-burner for a bit. And you never really get back to it.… Continue reading Networking follow up
High-EQ negotiation
Historically, people approach negotiation with some level of negativity: fear, uncertainty, disadvantage, aggression. The "new order" of negotiation uses a more sophisticated, emotionally intelligent approach: empathy. It might seem strange at first, but if you think about the conditions that make a negotiation favorable all the way around, there is some level of trust among… Continue reading High-EQ negotiation
How to position for change: “Who are you,” exactly?
Today, we are going to tackle a bit of an evergreen question that professionals often struggle with, and that is how to talk about yourself. Whether it's advancement into management or positioning yourself for another job or industry change, the way to talk about yourself in an effective and meaningful way is to ask yourself… Continue reading How to position for change: “Who are you,” exactly?
Addressing confirmation bias: what information sources do you need?
One of the most challenging biases to overcome is confirmation bias. To address this, you can look to information sources that might seem unrelated at first, but can provide valid underlying concepts that might challenge your assumptions. You can also talk to outsiders in order to test that your information will hold up under scrutiny.… Continue reading Addressing confirmation bias: what information sources do you need?
The 12 Days of Networking! Sign up for a great networking challenge.
I love the holidays - and I love helping people get over their discomfort around networking. So this season, I will combine my two loves for a fantastic networking challenge! If you are interested in participating, sign up for the Aurelian Skill Masters group at the top bar by entering your name and email, and… Continue reading The 12 Days of Networking! Sign up for a great networking challenge.
You need tips? I’ve got tips!
As you might know, Aurelian Coaching regularly provides career and management guidance through various media channels (Reader's Digest, Medium, Girlboss, the USAToday network, and more). I have a few new ones to report, this time via UpJourney. Check them out below! https://upjourney.com/phone-interview-tips https://upjourney.com/how-to-end-a-professional-email
The resume for the mid-career professional
I've taken this week's blog entry onto another channel for a change. Check out my Medium article on how traditional, standard resume formats are actually a disservice to mid-career professionals. I describe three specific ways to change your resume to speak from a place of impact, value, and expertise over experience.
Positive habits: a new approach
A number of clients seeking my guidance on becoming better workers, better managers, or better planners inevitably ask about how to develop positive habits... and stick with them. When I ask what they've done to date in developing new positive habits, and why they believe they've failed to maintain them, two themes arise: The achievers… Continue reading Positive habits: a new approach
Big age gaps between managers and direct reports
Many leadership articles discuss how to communicate with and effectively manage the millennials. But what about managing an age gap in the other direction? How should millennial managers supervise someone older - maybe much older? There can be a decades-wide spread between a manager and a direct report. Awkward, uncomfortable, even upsetting? Most of the… Continue reading Big age gaps between managers and direct reports
The learning cycle at work
I had a few clients who were expressing sentiments such as: "I'm not feeling like myself," or, "I'm just not how I used to be on the job," or, "I'm not really feeling it anymore, and I don't know why." They attribute these feelings to no longer being challenged at work, or having no growth… Continue reading The learning cycle at work
Procrastination gets a bad rap
Procrastination can feel stressful. For some, the stress comes from not having produced anything yet. For others, the stress comes from the label "procrastinator" and actually has little to do with what has been produced by when. Which are you? Because it matters. If the stress of procrastination comes from the label - and all of… Continue reading Procrastination gets a bad rap
Making the tough decision to leave your job
How do you really know if you should leave your job? At the root of this question is not salary and benefits and commute and flexibility. If it were really about those things, you could evaluate the trade-offs and make a decision already. But if the question about whether to leave your job is lingering,… Continue reading Making the tough decision to leave your job
Rethinking how to be assertive
How to be assertive is one of those topics that I've always found to be a little funny. Assertive in what way? Assertive according to whom? If you've ever received the constructive criticism or professional feedback to be more assertive or to be less assertive, and you're struggling with this feedback, I've got some great… Continue reading Rethinking how to be assertive
Avoid an implementation issue that ruins a great strategy
Just one critical implementation issue will ruin the most beautiful, perfect strategy. I'd like to talk about those types of implementation issues. In my mind, there are only three: insufficient buy-in from people; failure to achieve brilliant execution; and lack of a pivot when new information points to the strategy being wrong. Even if you… Continue reading Avoid an implementation issue that ruins a great strategy
Navigating change: how to be visible and protect yourself
UPDATE: Check out this week's Facebook Live on this topic, which does a deep dive with some practical steps not included in this blog post: https://www.facebook.com/aureliancoach/videos/308451219960456/ The foundation of navigating change in your organization's leadership is managing up. You must align your work and results with the priority initiatives of your (new) leadership. While you… Continue reading Navigating change: how to be visible and protect yourself
See you in a few weeks!
When I ran divisions and managed people, and when I oversaw client initiatives and led multi-disciplinary teams, there was one thing I always protected for my staff, my clients, and myself: Vacation time. I'll be away for the rest of the summer, and I'll see you back at the end of August/ beginning of September… Continue reading See you in a few weeks!
Customer service secrets
The bottom line in any service interaction and engagement is to move forward toward resolution. When you feel stuck in those customer service engagements, when things are really not moving forward (or moving forward productively), maintain the following tricks up your sleeve to gain some traction. (Note: I use the term "customer service" very broadly. Customers… Continue reading Customer service secrets
3 questions to ask before you set boundaries at work
Knowing how to set boundaries at work in unhealthy or unproductive situations is an important skill, both for yourself and ultimately for the team involved. But what does it mean to set boundaries at work, and how should you do it to achieve the desired outcome? Let's start by talking about what a boundary is.… Continue reading 3 questions to ask before you set boundaries at work
Two questions if you are managing with limited resources
Challenges of midlevel managers have some common themes, one of them being managing multiple initiatives within limited resources. "Limited resources" might be defined as not enough people, not enough budget, or not enough time (or all three). There are two types of work we perform: daily whirlwind tasks and larger, overarching initiatives. You'll need to… Continue reading Two questions if you are managing with limited resources
After employee termination: how to care for the existing team
Working in isolation is very rare these days, so when one of your team members is fired, it can have a negative ripple effect that can seriously impact productivity. So when employee termination affects your team, what should you do? Of course, it's important to get work done - even more so when you're one… Continue reading After employee termination: how to care for the existing team
Networking: The 4 Things You’re Probably Not Doing But Should Be
Networking warm or hot can be easy. Networking cold - especially if you're more introverted and don't have a lot of practice under your belt - can be extremely intimidating. When I was starting, the idea of just showing up somewhere and chatting people up was awkward and confusing. But I've learned a few things… Continue reading Networking: The 4 Things You’re Probably Not Doing But Should Be
Strengths and weaknesses: Using one as a gateway to address the other
Strengths and weaknesses. Areas of command vs. areas of improvement. Stuff you're good at on one hand, and stuff you're bad at on the other hand. People often present these characteristics at opposite ends of a spectrum or as absolutes. You might get similar feedback at work year after year, and even with nominal improvements,… Continue reading Strengths and weaknesses: Using one as a gateway to address the other
The 10x Rule: How Fear and Discomfort Can Signal the Path Forward
In 2011, Grant Cordone wrote a book called The 10X Rule. In it, he described how to take "massive action" toward your goals. It's very much a rah-rah-rah book, geared toward salespeople and entrepreneurs, but when I read it, its concept of "more is more" didn't quite resonate with me. Other books and online resources about… Continue reading The 10x Rule: How Fear and Discomfort Can Signal the Path Forward
Business case method: a simplified model for interviewing
Many interview processes these days involve on-the-spot business case analysis. Companies do this to assess a candidate's thought process, and whether the candidate follows any particular methodology in their analysis. There are many methodologies out there, and I've created a simplified model for my clients specifically to employ during the interview process if they have… Continue reading Business case method: a simplified model for interviewing
Writing effective SOPs: 3 points most people miss
Good management requires some solid systems in place to manage toward or against. You can create systems and effective SOPs (standard operating procedures) for any operational aspect of your and your team's work. This includes running meetings, documentation, projects execution, individual and team reviews - the list goes on. Naturally, companies have systems and SOPs… Continue reading Writing effective SOPs: 3 points most people miss
Employee recognition: Here’s how to do it right.
Being a boss is a job, an actual job. Being a manager means you need to learn how to do employee recognition well for your direct reports as part of your duties and responsibilities... even if it's not explicitly listed in your job description. Employee recognition = acknowledgement + reward. If you know how to… Continue reading Employee recognition: Here’s how to do it right.
Successfully Manage the Mental Work-Home Transition (The Solution Is Not What You Might Think!)
Even if you're the type of person who loves your job and doesn't mind being consumed by it, at one point or another, you've probably faced the challenge of how to limit the mental energy you expend on work in non-work situations. You've searched for a way to make sure you leave work at work… Continue reading Successfully Manage the Mental Work-Home Transition (The Solution Is Not What You Might Think!)
You can actually cultivate creativity. Here’s how.
I remember having to fill out performance reviews where one of the questions on the forms assessed the "creativity" of the employee. Creativity? Hm. At that time, to me, creativity either had to do with art (not relevant in my line of work), or the demonstration of some grand, brilliant solution to a problem that… Continue reading You can actually cultivate creativity. Here’s how.
Conduct an Interview to Land the Right Person: The Midlevel Manager’s Guide
Turnover sucks, but it happens! As a manager, congratulations: it might be your job to replace people who leave your team. While you may or may not have complete authority in the whole process, you know you've got to conduct an interview (probably a bunch of them). This is your roadmap for making sure you… Continue reading Conduct an Interview to Land the Right Person: The Midlevel Manager’s Guide
Mid-Year Reviews: Only Two Solutions You Need to Get Back on Track
For many organizations, mid-year reviews on job performance are either underway or soon to be underway. You probably developed goals for 2018 in the latter part of 2017, and it's the perfect time to see how far we've come! ... or how far we haven't come. Every year, a few of my direct reports would… Continue reading Mid-Year Reviews: Only Two Solutions You Need to Get Back on Track
Email communication: Discover the one guiding principle that governs how to email well
Use email only when you need to impart information, not have an exchange of information.
Growth Mindset: The #1 Key to Management Mastery
Companies often set up their management roles as rewards for outstanding individual performance. There is one fundamental problem with this: individual achievement has nothing to do with good management. (See my post on the differences among leadership and management and authority.) But all is not lost! In order to transition well from stellar individual performance to… Continue reading Growth Mindset: The #1 Key to Management Mastery
Managing Up: Address the 3 Biggest Challenges to Mastering this Elusive Skill
When I interviewed a number of mid-career managers about their greatest pain points, one item came up again and again: managing up. You can find a lot of great articles online about managing up, and they're useful for tips and things you can try to do to manage up better. However, I'm interested in exploring… Continue reading Managing Up: Address the 3 Biggest Challenges to Mastering this Elusive Skill
New perspective in critical thinking
https://youtu.be/meAGOgBHL5w This week, we are reviewing the 3-2-1 Model for Critical Thinking. I walk you through it in the video above. In the Analysis step, we ask two questions: (1) How we decide to interpret the information we receive, and (2) What principles, whether from different perspectives, viewpoints or assumptions, we are applying. Let me make… Continue reading New perspective in critical thinking
Application of the 3-2-1 Model for Critical Thinking
I simplified critical thinking into a short model because I would rather we all practice it more systematically in our daily lives. I would prefer to see that critical thinking is not something we have to strive toward when it really matters, but rather, we flex that muscle so regularly, it's second-nature. Super complex critical… Continue reading Application of the 3-2-1 Model for Critical Thinking
The 3-2-1 Model for Critical Thinking
I have a simplified model for critical thinking to share with you. (If you are interested in more complex models, you can check out The Foundation for Critical Thinking, Pearson's RED model, or others.) We define critical thinking as analyzing information prior to making a judgment. Therefore, at its most elemental, my version of a… Continue reading The 3-2-1 Model for Critical Thinking
Talking about accountability at work
For situations in which you do decide to be 100% accountable, it's not something you mention to people. It is only something you can rise to the occasion for.
Deciding to be accountable
Good managers understand that they cannot make someone be accountable. That is only for the individual to accept and act on.
Know the difference between being responsible and being accountable.
The key to avoiding the victim manager mindset is understanding the difference between responsibility and accountability.
The non-meeting
What if you could just... not meet?
When others don’t respect your meeting
Ask people to respect your meeting.
Avoiding typical mistakes in meeting notes
The D.A.R.T. Method(TM) applied to note-taking for meetings: doing it right.
You only need 4 sentences for meeting notes
Reduce brain clutter with a proven method of taking efficient meeting notes.
How to cut your meetings in half
Set your team up for making decisions.
Game Changer: a refreshing lens on “proactive vs reactive”
What if being proactive meant not that you prepare for what's coming, but that you CREATE what's coming?
Changing the game
If you want to learn how to be proactive at work, step outside the existing rules of engagement.
Beyond your job
Being proactive is never just finishing ahead or doing an exceptional job.
Bite the bullet
Don't just survive negative situations. Be proactive to learn how to thrive.
Making a good day better
Here is what we should ask ourselves to figure out how to be proactive.
Resilience takes practice
You can begin resilience at any time, and kick it up a notch at any time.
Put in the work after you mess up
Be prepared to do extra to make up for being "in the negative" when you mess up.
Resilience isn’t about “bouncing back”
Resilience is really about a super simple concept: doing better next time.
The very next thing you do
Own it. All of it.
Bad decision!
Resilience: we are not our decisions.
Strategies from a public speaking expert
An interview with Victoria Lioznyansky of ByVictoriaL.com
Presentation = speech
While people can feel comfortable putting together slides, people often don't know how to prepare a speech.
Start strong
A lot of anxiety is in just getting started. So start strong.
Keep it simple
Prepare presentations and speeches without using jargon as a crutch.
Tell a story
Go back to basics for presentations and public speaking. Tell a story.
Addressing a perfectionist’s fear
Sometimes, perfectionists don't want to figure things out in public.
The anti-perfectionist strategy: get your draft on!
Know what a "perfect" draft is and circulate it quicker to get closer to a "perfect" end product.
Perfectionism: beholden to someone else’s decisions
Consider this: what if YOU made all the decisions?
Nothing is ever truly done.
Everything can be improved upon, including your very best work.
I see you, perfectionist!
What's the big deal? What's wrong with having high standards? Nothing, except...
Reject burnout
You can proactively reject burnout as a condition of your life.
The myth of multi-tasking
If you are suffering from burnout, you've got to put a question mark on the addiction to multi-tasking.
Everything is not important! Let’s review important vs urgent
Everything is not - cannot possibly be - important.
The #1 tip to curing burnout
Burnout results from focusing too much on process and not enough on outcomes. Burnout is getting lost in minutiae. Burnout is focusing on just what is being thrown in your face instead of taking what is thrown and evaluating it through the lens of what you're ultimately trying to accomplish. The cure to burnout is… Continue reading The #1 tip to curing burnout
Call it what you want, but burnout is burnout
The first step is to recognize burnout, because many would reject the term, yet experience all the signs and symptoms.
Questions pointed inward
Double loop learning assumes that there is something to be gained and improved by evaluating what was going on in your head.
In the rabbit hole
It's important to recognize when questions are not serving you.
3 types of questions to help others
If you are a manager or team lead, then asking questions of your team needs to be a well-honed skill. Here are three methods of using questions to keep in your tool belt.
Own your questions
A pro will always take full responsibility, no matter who they asked.
Ask better questions
There's no such thing as a dumb question, sure, but there's also an opportunity to ask better questions.
Is it possible to be too transparent?
As long as there are no violations with HR or someone's confidence, err on the side of sharing to realize the benefits of transparency in your teams.
How transparency serves
Transparency opens doors for you and others.
What, exactly, should I share?
So you are on board with the idea of being more transparent! Fantastic! So... what exactly should you be sharing?
Where we stand
This level of transparency may feel scary at first, but managed well, it can be a total game changer in getting results.
Build trust
Share information across the matrix to build trust all the way around.
Stop making pros/cons lists
It's just giving you a page of words to stare at... and still feel undecided.
The key to solving problems
Once the information is in front of you, decide what is useful and actionable, vs just interesting but not helpful.
A “plan” is not what you think it is.
That is not really a plan. That's simply a well-positioned series of steps.
The solution is outside.
There's no thinking outside if judgment is blocking the door.
How to be an advocate
When considering how to be an effective advocate, ask yourself these questions.
The value of management
The value of management rests in achieving an outcome of optimal effectiveness, sustained over time.
Expertise vs experience: Knowing the difference is how you further your career efficiently
The specialization often required at higher and higher levels of performance means that it is less and less likely that a position can be filled with someone who has done the exact same things in their past. Expertise, then, is at a premium.
Not delegating work: what’s your excuse?
You learned. So can someone else.
Leadership | management | authority
I would never suggest that these concepts are mutually exclusive. But neither are they the same.
Taking action is always the win
It's amazing to me how many people really believe they have a crystal ball.
The difference between risk and uncertainty
Risk and uncertainty are not interchangeable. They mean totally different things.
Failure: Have no fear! This is how to fail well
Yes, there's actually a right way to fail.
Why you should seek failure
If you haven't had a spectacular fail in the last year, you haven't even given yourself the opportunity to learn anything.